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The Wall Street Journal Agrees

Today’s WSJ article titled “Retailers Try to Thwart Price Apps” came to the same conclusions that I did here.  In essence, bricks-and-mortar retailers will have to:

  1. Close the gap on price where they can.
  2. Expand proprietary labels and exclusives
  3. Make the in-person service valuable again.

Given the state of retail today, there will be a whole lot of losers before the winners emerge.

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